Accessibility

Last updated: 9/12/2026

Cloud Interpreter is committed to making our website and interpreting platform accessible and usable for people with disabilities.

Our accessibility commitment

Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines help make digital services more accessible to people with visual, hearing, motor and cognitive disabilities.

We recognize that accessibility is an ongoing effort and that some areas of our services may not yet fully meet these standards. We aim to identify and address barriers as we improve our platform.

Accessibility improvement and remediation plan

Cloud Interpreter's accessibility improvement plan includes the following steps:

  • Review: Evaluate key user workflows and supporting documentation against WCAG 2.2 Level AA, using automated checks and manual testing, including keyboard navigation and screen-reader usability.
  • Prioritize: Record identified barriers and prioritize issues that prevent users from accessing essential features or completing core tasks.
  • Remediate: Assign responsibility and target completion dates for identified issues based on their severity and scope. Track progress and verify fixes through retesting.
  • Provide assistance: Work with affected users to provide appropriate accommodations or alternative access while issues are being addressed.
  • Maintain: Review this plan at least annually and update it to reflect findings, completed improvements and outstanding work.

For information about remediation progress or to report an accessibility barrier, contact support@cloudinterpreter.com or (857) 323-6983.

Assistance and accommodations

If you experience difficulty using Cloud Interpreter or need an accommodation, please contact us. We will work with you to identify an appropriate way to access the information or service you need.

You can also contact us to request information or instructions in an accessible format.

Email: support@cloudinterpreter.com
Phone: (857) 323-6983

To help us understand the issue, please include:

  • The page or feature you were trying to use.
  • A description of the difficulty you encountered.
  • Your browser, device and assistive technology, if applicable.
  • Your preferred way for us to contact you.

Please do not include passwords, medical information or other sensitive personal information in your report.

Feedback

We welcome feedback about the accessibility of Cloud Interpreter. Your feedback helps us identify barriers and prioritize improvements.